After a mix-up in the ER causes Conrad to deliver a death notification to the wrong family, he sets out to fix it. Meanwhile, Nic struggles to find a patient's records who has been under Lane's care, Devon forms a bond with an elderly patient and Mina is benched after overreaching in the surgical unit.
Elenco: Matt Czuchry , Manish Dayal , Bruce Greenwood , Malcolm-Jamal Warner , Shaunette Renée Wilson , Emily VanCamp , Jane Leeves , Jessica Lucas , Anuja Joshi , Melina Kanakaredes , Morris Chestnut , Moran Atias , Merrin Dungey , Andrew McCarthy , Kaley Ronayne .